Contact Us
DFI products are manufactured in accordance to the industry standard and warrants for twenty-four (24) months from the day of invoice issued. If the warranty claim is valid, DFI will repair or replace product(s) without additional charge for parts and labor. The warranty applies only to products manufactured and distributed by DFI and her subsidiaries.
Web RMA Link: https://dfiweb.dfi.com/
Standard repair/replacement times are 2-4 weeks upon receipt of your unit in our system. Please allow 1 to 2 business days for the unit to be received in our system and 1 to 2 business days to be returned from our repair facility.
Address: 960 Riverside Parkway, Suite 10, West Sacramento, CA 95605, U.S.A
Email: RMA-USA@dfi.com
TEL: +1 (916) 378-4166
Standard Warranty
Board and Module: 24 Months
Barebone System: 24 Months
None DFI manufactured products are under warrantee of their original manufacturer.
Extended Warranty
DFI can also offer extended 1/2/3-year warranty to DFI and none-DFI manufactured products. Please contact our sales team to have further information.
The detailed standard RMA Policy is as the link to download.
We have various tools our Service Dept and Test Lab for troubleshooting, repair or verification.
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